REF Case Referrals

A logo for the Refugee Emergency Fund featuring a stylized white dove on a black background, with the text 'Refugee Emergency Fund' to the right of the dove.

REF provides targeted assistance to individuals and families experiencing vulnerability in Malaysia. All support is assessed on a case-by-case basis and subject to available funding.

Our Priority Populations

REF was established to support refugees and asylum seekers and has since expanded to serve other vulnerable communities. While we prioritize the following groups, support is not limited to them and is assessed on a case-by-case basis.

  • Individuals forced to flee their homes due to conflict, violence, or persecution. Legal status is not a determining factor for support.

  • Individuals not recognized as citizens by any country and who often lack legal identity, documentation, and access to basic services.

  • Foreign workers/nationals living or working in Malaysia with or without valid documentation, often due to systemic or economic barriers.

What We Support

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Medical Support

Support for urgent and ongoing health needs, including hospital care, treatment-related costs, and medical referrals.

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Rental Support

Short-term housing support to prevent eviction or homelessness for individuals and families in crisis.

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Food/Basic Needs Support

Essential food and daily necessities for individuals and families with intersecting vulnerabilities.

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Burial & Memorial Support

Limited assistance to help families cover burial or cremation costs with dignity during times of loss.

Read our Eligibility Criteria and Policies to Learn More

REF Policies & Procedures
REF Eligibility & Assistance Criteria

How to Apply?

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If you meet the criteria for assistance, please send us a message via WhatsApp or email.

+60 13-628 8019

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info@refmalaysia.org

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Please note that we may not be able to respond to every inquiry due to limited capacity. Only cases that fit our eligibility criteria and are emergencies will be responded to and considered for assistance.

For Caseworkers

Starting 2026, all Caseworker or Referral Partner must formally register with REF to access our intake form and make referrals. Please click here to fill out the registration form.

Referral Process